The services below are the on-site services provided by Coastal Communities Physician Network. For a list of our off-site specialty services, please visit the Meet our Providers section.
Just click on any of the services listed below and we will provide you with a brief explanation for your convenience.
Patient Care
Health EducationDid you know that health care is most often provided most by caregivers in your home than anywhere else? Having the right tools, supplies and information at your fingertips will greatly improve outcomes. Here are some helpful Health Education resources:
At Coastal Communities Physician Network we offer Disease Management programs for members with Heart Failure (HF) and Diabetes. Improved self-management can improve the daily quality of life for members with a specific disease or condition. This is a free service offered to our members.
The Disease Management Program focuses on monitoring and improving adherence to treatment plans by emphasizing patient education, and actively monitoring those members most at risk for signs and symptoms of decompensation.
Members are identified as having HF and Diabetes through claims data, high risk assessments, and referrals from utilization management, case management, a PCP or even a specialist. Participation in the Program by members is voluntary and there is no additional cost to members.
Enrolled members are offered information and receive educational materials about their disease and how to appropriately manage their symptoms more effectively. They are given a better awareness and understanding of their condition by addressing lifestyle changes, current medication information, and even provide support to help prevent complications, exacerbation or the development of other health problems not associated with their chronic condition.
For more information or to refer a member to the CCPN Disease Management Program, contact the Quality Management department at (661) 846-4806.
What resources are available to enrolled member?
All members receive educational materials about their disease. You will receive material in the mail or may obtain it at your doctor’s office. Your doctor may refer you or you may refer yourself to your Health Plan’s Disease Management Program where a health professional will assist you to appropriately manage your symptoms more effectively.
Health Plan Disease Management Resources
To talk to your Health Plan representative today, please refer to the telephone numbers listed below:
Aetna:
866-269-4500
Cancer patients may call 888-264-8648
United:
877-840-4085 or
800-915-9159 (Secure Horizons)
Quality Improvement Program: The Philosophy of Bakersfield Family Medical Center/Heritage Physician Network/Coastal Communities Physician Network, Quality Improvement Department is to monitor continuous quality improvement programs and appropriate utilization of resources to its members & The Quality Improvement Program is designed to achieve congruence with the following goals:
- Quality Health Services
- Efficient and Effective Health Care Services
- Resource Management
- Customer Satisfaction
- Provider Orientation and Update Regarding Quality Improvements
Bakersfield Family Medical Center/Heritage Physician Network/Coastal Communities Physician Network. has a Quality Improvement program that is responsible for the development and reporting of quality initiatives. These are improvement guidelines for the care of BFMC/HPN and CCPN Commercial and Medicare members. The Quality Improvement program is used throughout BFMC/HPN and CCPN and each department is responsible for meeting set performance standards, reviewing processes and procedures, to ensure we provide excellent service to our members and providers.
Bakersfield Family Medical Center/Heritage Physician Network/Coastal Communities Physician Network composes an annual Quality Improvement Program and work plan. The Quality Improvement Program specifies the programs goals, objectives, scope, and organization structure as well as performance standards. If you would like more information regarding the BFMC/HPN/CCPN Quality Improvement Program, please contact the Customer Service department at (toll free) 800-763-7732.
Priority Care and 'Choices' are specialty programs designed to meet the complex needs of our high-risk and chronically ill clients.
Priority Care
In Priority Care you will find a dedicated team of specially trained professionals who are assigned to care for this special needs population. The team works in full collaboration with your primary care physician (PCP) and specialists. Our goal is to optimize the health status of our patients in the acute phase of illness or exacerbation of chronic disease; thus, preventing a decline which could result in hospitalization. Following improvement and stabilization the patient resumes routine care with their PCP.
‘Choices’ Program
This program helps guide patients and their families through the difficult journey of debilitating and progressive chronic illness. The Choices team includes specialized physicians and nurses who will explain all treatment options, respect and support the decisions of our clients. Our mission is to provide excellence in palliative treatment by assisting the patient and families in understanding long-term care planning and life options.
Lab Services are conveniently located:
San Luis Obispo
3196 S Higuera Street, Suite C
San Luis Obispo, CA 93401
Phone: 805-543-1335
Hours:
Mon-Fri 7:00 am - 4:00 pm
Saturdays 7:00 am - 11:00 am
San Luis Obispo
35 Casa Street, Suite 170
San Luis Obispo, CA 93401
Phone: 805-783-2208
Hours:
Mon-Fri 8:00am - 4:30pm
Closed for Lunch 12:00pm - 1:00pm
Paso Robles
806 9th Street, Suite 1
Paso Robles, CA 93446
Phone: 805-237-1419
Hours:
Mon-Fri 7:00am - 4:00pm
Closed for Lunch 11:30am - 12:30pm
Saturdays 8:00am - 12:00pm
Templeton
1101 Las Tablas Road, Suite I
Templeton, CA 93465
Phone: 805-434-1864
Hours:
Mon-Fri 7:00 am – 5:00 pm
Closed Saturdays
Arroyo Grande
880 Oak Park Boulevard
Arroyo Grande, CA 93420
Phone: 805-474-4107
Hours:
Mon-Fri 6:30 am – 4:00 pm
Saturdays 8:00 am – 12:00 pm
Los Osos
1002 Los Osos Valley Road
Los Osos, CA 93402
Phone: 805-528-8098
Hours:
Mon-Fri 7:00am - 3:00pm
Closed for Lunch 11:30am - 12:00pm
Closed Saturdays
Santa Maria
1418 East Main Street, Suite 130
Santa Maria, CA 93454
Phone: 805-346-1620
Hours:
Mon-Fri 7:30 am – 4:30 pm
Closed Saturdays
Santa Maria
1145 East Clark Avenue, Suite B
Santa Maria, CA 93455
Phone: 805-934-4498
Hours:
Mon-Fri 7:00 am – 5:00 pm
Saturdays 7:00 am - 11:00 am
*Radiology Diagnostic Center
1310 LAS TABLAS ROAD, SUITE 103
Templeton, CA 93465
(805) 434-0829
Mon – Fri 7:00 am to 5:30 pm
Selma Carlson Diagnostic Center
77 Casa Street, Suite #102
San Luis Obispo, CA 93405
(805) 546-7733
Mon – Fri 08:00 am to 5:00 pm
Note: X-Rays, Screening Mammograms & Ultrasounds Only
Five Cities Medical Imaging
921 OAK PARK BLVD, SUITE 102
Pismo Beach, CA 93449
(805) 779-7900
Mon – Fri 7:45 am to 5:00 pm
*Digital Medical Imaging
522 EAST PLAZA DRIVE
Santa Maria, CA 93454
(805) 928-3673
Mon – Fri 7:45 am to 5:00 pm
*Coastal Diagnostic Imaging Center
921 OAK PARK BLVD STE 100-A
Pismo Beach, CA 93449
(805) 481-4705
Mon – Fri 8:30 am to 4:30 pm
Prior Authorization is REQUIRED for the following radiology services:
All CT Scans, All MRI Scans, All MRA Scans, All MRS Scans, All PET Scans & Nuclear Cardiology Services
* Indicates no authorization required for plain film x-rays, dexa scans, IVP’s, screening
mammograms, or ultrasounds.
If you have any health-related questions call CCPN at 1-800-734-2571. We will be happy to assist you. We are also available to assist you with making emergency care arrangements when necessary.
Administrative
Customer ServiceOn-Line Healthcare information
Monday-Friday
8:00am-5:00pm
1-800-763-7732
Did you know that CCPN has a Utilization Management Department dedicated to assisting you in any inquiries you may have regarding referrals, specialists, or any other issue or question you may have. The referral coordinators in the Utilization Management Department will review the recommendations received from your Primary Care Physician and coordinate your referral based on your individual health care profile.
Coastal Communities Physician Network requires that physicians and health care professionals make medical decisions based on a member’s medical needs. We do not compensate anyone for denying coverage or service, and we do not use financial incentives to encourage denials of any kind.
Preventative Care
Breast Cancer ScreeningIf you are a female age 35-49, you should have a mammogram every 1-2 years; or if you are 50 through 69 years who did not have a mammography screening within the prior two years, please schedule an appointment with your primary care physician to have a mammography screening.
According to recent studies, breast cancer is the most prevalent cancer and the second leading cause of cancer death among women. An estimated 190,000 new breast cancer cases will be diagnosed, and more than 40,000 women will die of breast cancer in 2010.
Mammograms can detect abnormalities between 60 and 95 percent of the time, and 96 out of 100 women will live for five years or more if their breast cancer is found at an early stage. Risk factors for breast cancer include age, family history, early menarche (age 12 years or younger), late menopause (age 55 or older), late age at first pregnancy (age 30 years or older), diet, and/or alcohol consumption.
If you are a female age 21 through 64 years who did not have a cervical screening within the last three years, please click here to schedule an appointment with your primary care physician to have a cervical screening.
According to recent studies, about 55 million cervical cancer screenings are performed in the US each year, and of those 3.5 million (6 percent) are abnormal and require follow-up. These abnormalities can be treated before cancer develops.
If your children did not receive the recommended vaccines by age 2, please go to the recommended vaccines page to determine whether or not you should schedule an appointment with your primary care physician for the vaccination.
According to recent studies, approximately 1 million children still need one or more of the recommended vaccines in order to be fully protected. If a child is not vaccinated and is exposed to disease, your child may not be able to fight the disease. Prior to the existence of vaccines, many children died from diseases that are now preventable, such as whooping cough, measles and polio.
If you are between the ages of 18 through 75 and were hospitalized and diagnosed with an acute myocardial infarction (AMI), coronary artery bypass graft (CABG), or percutaneous transluminal coronary angioplasty (PTCA) and did not receive a screening for LDL-C between 60 and 365 days after discharge, click here to schedule an appointment with your primary care physician to have the screening for LDL-C.
According to recent studies, blood cholesterol levels are a major risk factor for heart disease--the number one killer of American men and women. A desirable “total cholesterol” reading is less than 200 mg. LDL-C is the “bad cholesterol” because it deposits cholesterol in the artery walls. It is recommended to keep this number under 130 mg/dl.
If you are a patient between the ages of 18 through 75 who is identified as diabetic and does not have an HbA1c test, click here to schedule an appointment with your primary care physician to have an HbA1c test.
According to recent studies, reducing your HbA1c levels has a direct effect on reducing the complications of diabetes, such as kidney failure, blindness and/or nerve damage. The amount of A1c in your blood reflects your blood sugar for the past 120 days. It is used along with daily blood sugar checks to help develop a treatment plan to keep you healthy.
Healthy Adults · Female Only · Male Only
Healthy AdultsComprehensive screening exam
To promote preventive care and wellness. If you are between the ages of 19 and 39, please have this exam every three years. For ages 40 through 64, please have the exam every two years, and every year if you are 65 or over.
Cholesterol
You should test more frequently if you are at high risk for heart disease. If you are between the ages of 19 and39, please have the test every three years. For ages 40 through 64, please have the test every two years, and at your doctor's discretion if you are 65 or over.
Chlamydia (STD) screening
To test for chlamydia in sexually active adults. Females: every year up to age 24. Thereafter, at the doctor's discretion, based on risk.
Diabetes screening
To test for diabetes at the doctor's discretion. Once at age 45, then every three years if results are normal, at the doctor’s discretion.
Stool blood (fecal test)
To detect colorectal cancer. Please have the test every year after age 50.
Digital rectal exam (DRE)
To test for rectal cancer. Please have the exam every year after age 50.
Sigmoidoscopy
To test for colorectal cancer. Please have the test every three to five years, beginning at age 50.
Diphtheria-tetanus vaccine
To protect against diphtheria and tetanus. Please have the vaccine every ten years.
Flu shot
High-risk individuals (such as those with pregnancy, diabetes, or asthma): once per year with your doctor's recommendation. Please have the shot every year at age 65 or older.
Pneumococcal vaccine
To protect against pneumonia. If at high risk, with your doctor's recommendation. For 65 and over, have the vaccine once. Repeat at your doctor's discretion.
Female Only
Breast self-exam
To check for lumps and abnormalities. Females: Please perform the self-exam monthly.
Breast exam by doctor
Manual exam to detect breast cancer. Females: Please have the exam every year.
Mammogram
Early detection of cancer. Females: Please have the test every one to two years starting at age 40.
Cervical cancer screening/pelvic exam
To detect cervical and ovarian cancer. Females: Please have the exam every year. If negative after three consecutive tests, at the doctor's discretion.
Rubella antibody
To determine rubella immunity. Females: Please have the test one time prior to your first pregnancy.
Osteoporosis, menopausal/postmenopausal for osteoporosis (risk screening)
To identify those at risk. Females: Please have the test every two years, if medically indicated.
Indicators:
- Alcoholism
- Certain medical conditions such as chronic obstructive pulmonary
- disorder (COPD), Cushing’s disease, gastrectomy, inflammatory
- bowel disease (IBD), rheumatoid arthritis, and others.
- Certain medications such as anticonvulsants (phenobarbital, phenytoin), corticosteroids* (prednisone, dexamethasone, methylprednisolone), immunosuppressants, lithium, total parenteral nutrition, and others. *Note: If you do take corticosteroid drugs, its deleterious effects on bone density may be reduced by supplementation with 45 mg/day of vitamin K2 (as MK4).
- Family history of osteoporosis
- History of falls
- History of prior fracture
- Impaired eyesight (increases risk of falling)
- Inadequate physical activity
- Long-term low calcium intake
- Poor nutrition
- Smoking
- Weight less than about 120 pounds
- Sharp decrease in estrogen at the onset of menopause
- Low bone mass
- Deterioration of bone tissue, leading to bone fragility
- A consequent susceptibility to fracture
Male Only
Testicular self-exam
To detect testicular cancer. Males: Please perform the self-exam monthly.
Prostate-specific antigen (PSA) and DRE for prostate cancer
Blood test to detect prostate cancer. Males: Guidelines vary, please discuss with your doctor.
